About Air Mauritius Air Mauritius is the flag carrier airline of Mauritius, headquartered in Port Louis. Established in 1967, Air Mauritius connects the island with major destinations across Africa, Asia, Europe, and the Indian Ocean. Known for its warm Mauritian hospitality, the airline offers passengers a unique experience that reflects the island’s culture and beauty.
Awards Air Mauritius has received numerous accolades, including ‘Indian Ocean’s Leading Airline’ at the World Travel Awards for several consecutive years. The airline is celebrated for its excellent service, comfort, and dedication to environmental sustainability within the aviation industry.
Air Mauritius International and Domestic Flights Air Mauritius operates flights to over 20 destinations, connecting Mauritius with key cities in Europe, Asia, Africa, and the Indian Ocean. The airline serves as a gateway to the island, attracting tourists from around the world and enhancing connectivity for Mauritian residents.
Class of Travel Air Mauritius offers two classes of travel designed to cater to diverse passenger needs: Economy Class: Passengers enjoy spacious seating with individual screens for in-flight entertainment, a selection of meals inspired by Mauritian cuisine, and complimentary beverages throughout the flight. Additional amenities such as blankets and pillows are provided for longer flights. Business Class: Passengers are welcomed with priority check-in and boarding, access to exclusive airport lounges, and an enhanced in-flight experience. Business Class seats offer extra legroom and recline fully into flat beds. Guests enjoy a fine dining experience with curated menus and a selection of premium wines.
Check-In Air Mauritius offers online check-in, available 30 hours before departure, allowing passengers to select seats and complete their check-in process conveniently. Airport check-in counters are also available, with dedicated services for Business Class and frequent flyer members.
Refund & Cancellation Air Mauritius provides flexible cancellation options based on fare type. Passengers can manage cancellations on the Air Mauritius website:
Go to “Manage My Booking.” Enter your booking reference and last name. Select the cancellation option, and follow the process as per fare conditions. Refunds and cancellations may incur fees, especially for lower fare types. Passengers also have the option to retain their ticket as a credit for future travel.
Baggage Allowance Air Mauritius offers generous baggage allowances depending on class of travel and destination: Economy Class: 1-2 pieces up to 23 kg each, depending on the route. Business Class: 2 pieces, each up to 32 kg. For hand baggage, all passengers may bring one carry-on bag up to 7 kg and one personal item. Additional fees apply for extra or oversized baggage, with details available at the time of booking.
Frequent Flyer Program The airline’s Kestrelflyer program rewards loyal travellers with miles that can be redeemed for discounts, upgrades, and additional perks. Members also enjoy priority check-in, extra baggage, and access to special offers. The program offers two tiers: Silver and Gold, each with unique benefits.
Onboard Support Air Mauritius provides comprehensive onboard support for passengers with special needs, families travelling with children, unaccompanied minors, and elderly passengers. Passengers requiring special assistance can make arrangements in advance, ensuring a comfortable and accommodating travel experience.
Flight Status Travellers can check the real-time status of Air Mauritius flights through the airline’s official website or mobile app. Notifications are available to keep passengers updated on any changes in departure or arrival times, enhancing convenience and reliability.