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Tentang Serene Air

About
Serene Air is a Pakistani airline which is privately owned and was granted the license in 2016. The airline which started its initial operations with a Boeing 737-400 in 2016 was between Islamabad to Karachi and has now expanded its fleet size to 3 which covers 6 domestic destinations.

Travel Class
Serene Air is an all-economy cabin which has redefined the flying experience with extra leg space and soft LED lighting which creates a comfortable feeling onboard. Sky Interior provides overhead bins which offer mood lighting. Passengers can pre-reserve their seats while during the booking process.

Baggage Allowance
Passengers are allowed to carry hand baggage which can weigh up to 7 kgs and the check-in bag can weigh up to 32 kgs for 2 pieces.

Check-in
Domestic Flight Passengers can airport check-in 60 minutes prior to the scheduled departure time. International Flight Passengers can airport check-in 2 hours to 1 hour prior to the scheduled departure time.

In-flight Services
Serene Air provides cultural meals that can be pre-booked and passengers can enjoy light refreshments and beverage with the buy-on-board menu. The airline offers a different menu each day for guests and all special meals are requested to be pre-booked by contacting the airline directly at least 24 hours prior to departure.

Onboard support
Serene Air provides special assistance for guests with special needs, Infants, expectant mothers, unaccompanied minors and any pre-departure arrangements. Passengers in need of mobility support will be provided with wheelchair services during the flight.

Refund and Cancellation
Passengers can cancel their booking either through Serene Air sales’ offices or website. All cancellations are subject to a cancellation fee.

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Address:
Shop # 04, Building 1A, Block R, Shahid Plaza, D-Chowk, Jinnah Avenue, Blue area, Islamabad

Call Center:
111 737 363
Website:
www.sereneair.com